Last done running hours too high when trying to sign out a job

In this particular case the 'Last done hours' has a number which is too high in relation to the current running hours registered for the component.  This is normally the result of one of two scenarios;

1) Someone updated the component running hours incorrectly (by mistake) just before the job was signed out last time (they typed in a digit too many or something similar).  Then when they went to sign out the job, they didn't notice that the hours done on the history record was wrong either (every time you start signing out a job it automatically takes the current running hours from the component).  So when they click sign out, the job history is registered with an incorrect value (too high) and the 'Last Done Hours' field on the component job gets the same value.  They later realise the mistake on the component and adjust the running hours accordingly - hence the current running hours becomes a lot lower than the last done hours for the job.

2) A component is replaced and someone decides that instead of creating a new component in TM (which is what they should do), they just set the running hours on the existing component to zero and carry on - resulting in all the jobs and history being wrong, as they were for the previous component.  

You can normally figure out which of the two scenarios it is by checking the running hour history for the component.

If it's scenario 2, then all the jobs for the component will probably need to be fixed.  There is a third scenario, but it's only happened once (the automation system on board was sending out the wrong running hour figures to the file we import)

In all cases the fix is the same, but first you'll need to try to figure out (or ask) what the last done hours figure should be.  You can make a rough guess by looking at the last 'correct' job history (as there will normally be a few recent ones where they have tried to sign it out several times).  Look at the date done of the job history and use that to look at the running hours history for the component.  That should give you a rough idea of what the figure should be.  Once you've got that figure;

• Log in to TMV2 using an implementor user
• Go to Maintenance --> Due
• Find the job that you want to adjust
• right click on it and select 'Multi Update'
• In the window that pops up, tick the box to the right the label 'Last Done Hours'
• Type the last done hours value that you want to set in the field to the right of that'
• Click OK