TM Master Common Errors

5.2.0 SendAsDeniedException error when using smtp.office365.com for emails
A connection was successfully established with the server, but then an error occurred during the login process
Attaching files to component - Error: Object reference not set to an instance of an object.
Data at the root level is invalid. Line 1, position 1
Error Moving File From Temp Folder COMM Folder
Error when opening Inventory -> Spare parts
Error when TM Master upgraded to higher version
Failure Sending Mail - Possible Fixes
Language Compatibility Issues Turkish, Portuguese & Spanish
Named Pipes Provider, error: 40 - Could not open a connection to SQL Server
Object reference not set to an instance of an object - SetSparePartImage
OutOfMemory
Printer does not support A4 papersize
Rebuilding / Reorganisation of Indexes
Report Header Name is Shorter Than 3 Characters
System.ArgumentException: Parameter is not valid.
System.Exception: RelatedDataView is Disposed
System.NotImplementedException Module rights for Batch Job App
System.Runtime.InteropServices.COMException
System.Runtime.InteropServices.COMException. The remote procedure call failed
System.Xml.XmlException: Invalid character in the given encoding. Line 1, position 1.
The conversion of a varchar data type to a datetime data type resulted in an out-of-range value (Norwegian format)
The conversion of the varchar data type into datetime produced an out of range value Spanish/Portugese Date Format
The process cannot access the file because it is being used by another process.
The specified string is not in the form required for an e-mail address
The timeout period elapsed prior to completion of the operation or the server is not responding
Transport level error - The semaphore timeout period has expired
Transport level error - The specified network name is no longer available
Unable to add SRF report (System.Runtime.InteropServices.COMException. The remote procedure call failed.)
Visual Styles-related operation resulted in an error because visual styles are currently disabled in the client area

Report Header Name is Shorter Than 3 Characters

The below error appears when trying to show and order as a report.

Index and length must refer to a location within the string.

Parameter name: length.

FIX -

This issue is occurring due to the "report header" name is shorter than 3 characters. The default headers are longer, but it is possible for clients to edit the report header name in the system, and maybe a space or the field no longer is NULL.

If done onboard:

1. Click [Ship] - [Details] - [Settings] - [Order Template]

2. Enter the wanted order header values (ref example)

If done in the office :

1. Click [Fleet] - [Units] - "Order Settings" - "Order templates"

2. Enter the wanted order header values (ref example)