TM Master Common Errors
- 5.2.0 SendAsDeniedException error when using smtp.office365.com for emails
- A connection was successfully established with the server, but then an error occurred during the login process
- Attaching files to component - Error: Object reference not set to an instance of an object.
- Data at the root level is invalid. Line 1, position 1
- Error Moving File From Temp Folder COMM Folder
- Error when opening Inventory -> Spare parts
- Error when TM Master upgraded to higher version
- Failure Sending Mail - Possible Fixes
- Language Compatibility Issues Turkish, Portuguese & Spanish
- Named Pipes Provider, error: 40 - Could not open a connection to SQL Server
- Object reference not set to an instance of an object - SetSparePartImage
- OutOfMemory
- Printer does not support A4 papersize
- Rebuilding / Reorganisation of Indexes
- Report Header Name is Shorter Than 3 Characters
- System.ArgumentException: Parameter is not valid.
- System.Exception: RelatedDataView is Disposed
- System.NotImplementedException Module rights for Batch Job App
- System.Runtime.InteropServices.COMException
- System.Runtime.InteropServices.COMException. The remote procedure call failed
- System.Xml.XmlException: Invalid character in the given encoding. Line 1, position 1.
- The conversion of a varchar data type to a datetime data type resulted in an out-of-range value (Norwegian format)
- The conversion of the varchar data type into datetime produced an out of range value Spanish/Portugese Date Format
- The process cannot access the file because it is being used by another process.
- The specified string is not in the form required for an e-mail address
- The timeout period elapsed prior to completion of the operation or the server is not responding
- Transport level error - The semaphore timeout period has expired
- Transport level error - The specified network name is no longer available
- Unable to add SRF report (System.Runtime.InteropServices.COMException. The remote procedure call failed.)
- Visual Styles-related operation resulted in an error because visual styles are currently disabled in the client area
Data at the root level is invalid. Line 1, position 1
If you are experiencing the below error message when you are trying to perform an action in TM Master:
System.Xml.XmlException: Data at the root level is invalid. Line 1, position 1.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(Stream inStream)
at Janus.Windows.Common.Layouts.JanusLayoutReader.a(Stream )
at Janus.Windows.GridEX.GridEX.LoadLayoutFile(Stream stream)
at TmUiTools.CtlUiGridEx.LoadGridSettings(GridEX grid, String settings)
at TmUiTools.CtlUiGridEx.SetSettings(String settings)
at TmMv2.CtlTmMv2DueList.InitGrid()
at TmMv2.CtlTmMv2DueList.InitCtrl()
at TmMv2.CtlTmMv2Due.Init(Boolean ShowSearchFields)
at TmMv2.FrmTmMv2Main.InitDue()
at TmMv2.FrmTmMv2Main.selectCtlFromExplorerBarItem(ExplorerBarItem item)
at TmMv2.FrmTmMv2Main.explorerSide_ItemClick(Object sender, ItemEventArgs e)
at Janus.Windows.ExplorerBar.ExplorerBar.OnItemClick(ItemEventArgs e)
at Janus.Windows.ExplorerBar.ExplorerBar.i(ExplorerBarItem )
at Janus.Windows.ExplorerBar.ExplorerBarItem.InvokeOnClick()
at Janus.Windows.ExplorerBar.ExplorerBar.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Perform this action to fix the problem:
(Please note that this will reset the grid layouts to the default setting)
Go to My Place -> Preferences -> Grid -> Delete my user settings:
Restart TM and then try the same operation as when you got the error previously.
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