Incident Findings

 Findings

When Non-conformances are found during an Incident investigation they can be recorded as “findings” linked to the Incident report. These findings can have their own cause descriptions and actions. A finding can be closed individually. Here is how to create an Incident Finding.

How to add an Incident Finding? 

When Non-conformances are found during an Incident investigation they can be recorded as “findings” linked to the Incident report. These findings can have their own cause descriptions and actions. A finding can be closed individually. Here is how to create an Incident Finding.

1. Open the Incident report in question.
2. Click the “Findings” tab
3. Click [Create Finding]

Finding dialog

1. NC Rating: Select an “NC Rating”
2. Follow up by: Assign the Finding to a person for follow up. Select either a Crew member, user or contact person.
3. Description (sub tab): Enter the Description of he findings
4. Cause (sub tab): Add any number of Causes. Please refer to the chapter “Causes” for more

details.

1. Response (sub tab):  
   1. Initial Response: Enter the immediate response to the finding (if required).
   2. Initial response ready: If the Initial response is considered completed tick this check box 
   3. Subsequent Response: Enter the complete description of the response to this finding.

This might not be possible to fill in before all relevant actions has been performed etc. But this text will serve as a summary of the total response to the finding.

1. Subsequent Response Ready: If the subsequent response is considered completed tick this check box
2. Actions (sub tab): If any actions are required to resolve the finding they can be added to this list.  Please refer to the chapter “Actions” for more details. 
3. Jobs & jobs History (tab): It is possible to link jobs and job history to the “finding” the same way it is possible to link them to “Actions” and the “Incident report” directly. Please refer to the chapter “How to link jobs and job history to actions?” as it is the same procedure for findings.  

How to process an incident finding? 

The incident finding can be processed independent of the “Incident Report” as described above it can have its own cause descriptions, actions and jobs & job history linked to it. The workflow for a Finding is simple.

1. Create the Finding
2. Add cause descriptions
3. Add any actions or corrective maintenance job required
4. Describe the “Responses” (initial and subsequent) to the findings
5. When all actions have been signed out you can close the Finding
6. When closing the “incident report”, you will be notified of any still open “findings” linked to it.